Summary
The South Central Connecticut Regional Water Authority has taken steps to improve its communications with the public since the "brown water" event of last July, but still is getting up to speed on new customer service software, an aldermanic committee was told Tuesday night.
"We are now more actively communicating with mayors and first selectmen," as well as the community and media when there are water problems, authority Vice President for Water Quality and Outreach Tom Chaplik told the City Service and Environmental Policy Committee.See the full content of this document
Extract
Water Authority Improves Public Communication
The water authority also will be doing some media updates in advance of summer heat w...
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